Agents with a job description.

Each agent does one clear job, inside the tools you already use, with a named person who approves its work.

Map one workflow with us

How an agent works

A clean workflow on a black background: an envelope, a document under a magnifying glass and a checklist with ticks, joined by thin sky-blue lines to a simple figure at a desk giving a thumbs up.Example story
21:14. The shop is closed. A WhatsApp enquiry arrives.
0:00 / 0:58
Read the story
  1. 21:14. The shop is closed. A WhatsApp enquiry arrives.
  2. The enquiry agent answers in seconds.
  3. It asks the questions your team would ask.
  4. It books the next step.
  5. It hands over to a person with a summary.
  6. The price needs a person. The owner approves it at 07:30.
  7. Every action is logged, and you can pause it at any time.

Agent types

Enquiry agent

Example

Hover or tap to say hello. Give it a job to watch it work.

For
businesses that lose leads after hours or during busy periods.
Does
answers website chat, WhatsApp and email enquiries, asks the qualifying questions your team would ask, books the next step and hands over with a summary.
Never does alone
quotes a price you have not approved, or promises what your team cannot deliver.

Document agent

Example

Hover or tap to say hello. Give it a job to watch it work.

For
applications, onboarding, compliance packs, claims.
Does
reads the documents customers submit, checks them against your checklist, flags gaps, and prepares a decision summary for staff.
Never does alone
approves or declines. A person makes that call.

Follow-up agent

Example

Hover or tap to say hello. Give it a job to watch it work.

For
quotes, bookings, renewals and payments that go quiet.
Does
works inside your CRM, sends the right reminder at the right time, and alerts your team when a customer replies.
Never does alone
changes prices, cancels accounts or writes off debt.

Knowledge agent

Example

Hover or tap to say hello. Give it a job to watch it work.

For
teams that keep asking each other the same questions.
Does
answers staff questions from your own policies, price lists and procedures, with a link to the source.
Never does alone
invents an answer. If the source does not say, it says so.

What every agent comes with

  • A named owner in your business
  • Written limits on what it may do alone
  • A log of every action, readable by your team
  • A simple way to pause it

Where it runs

Your CRM, WhatsApp, email and website. We have built on GoHighLevel and connect to most business tools. We will tell you honestly if a workflow is not ready for an agent.

A shop owner behind the counter of her Pretoria hardware store smiles at her phone while a customer waits happily with his purchase, a coiled garden hose on the counter.

Not sure which agent fits?

Describe the task that eats your team's week. We will tell you if an agent is the right tool.